shipping policy
BouncyPaws.com ships to contiguous U.S. states, Alaska, Hawaii, U.S. Territories, PO Boxes and APO/FPO addresses. Please be aware that orders could arrive in multiple packages.
FREE Shipping Promotions
Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only.
FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages.
Shipping Methods, Costs, and Delivery Times
Pricing can vary depending upon the product size and weight. Our main carrier is USPS Priority Mail. Here is a rough estimate below for shipping pricing based on Estimated Delivery Date during business days.
Shipping Method Shipping and Handling Cost* Estimated Delivery Time**
– Our US Warehouse $5.95 Estimated Delivery Date: Within 3 to 4 business days
– Directly from our Manufacture $5.95+ Estimated Delivery Date: Within 5 to 11 business days
*All shipping charges include handling, order processing, item selection, packaging and transportation of items.
**Total delivery time includes processing and carrier transit time. Delivery dates are estimates and do not include processing and carrier delays. Business days to not include Saturdays, Sundays or holidays.
Standard
Our Standard Shipping combines the capabilities of multiple carriers to deliver packages more efficiently.
This allows packages to arrive on Saturday as well as any other business day. Tracking is available through our website or your confirmation or shipment emails, and will indicate the estimated delivery date.
This shipping method is available for shipments to the contiguous U/S states, Alaska, Hawaii, U/S Territories, PO Boxes and APO/FPO addresses. Shipping outside the contiguous U/S states may experience longer transit times.
Expedited and Premium
This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only.
Bouncy Paws Processing Time
Orders are typically processed for shipment in 1 to 2 business days but in times of high demand with our manufactures, it can be 3 to 5 business days.
Shipping Restrictions
Not all Shipping Methods are available for all shipping addresses. This is also dependent on our shipping carriers like USPS.
All orders containing Hazardous Materials have restrictions. See below for details.
Hazardous Materials
Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals).
The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses.
All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes or APO/ FPO addresses.
International
BouncyPaws.com does ship to international addresses, (USA, UK, Canada, Australia, and New Zealand), please contact us for more. Thank you.
